Thank you for volunteering to road-test Profound Care, our evidence-based AI mental-health app. Your insights...
Thank you for volunteering to road-test Profound Care, our evidence-based AI mental-health app. Your insights will directly shape the product, so please explore freely and tell us what works, what doesn’t, and what’s missing.
1. WHAT WE’RE HOPING TO LEARN
• Functionality: bugs, loading hiccups, confusing screens.
• Efficacy: did a tool reduce stress or overthinking? did something increase anxiety? tell us either way.
• Engagement: do you see yourself returning tomorrow, next week, next month? why or why not?
• Feature gaps: “I wish it could do ____.” let us know anything you looked for and couldn’t find.
• Overall feeling: any shifts in mood, motivation, or self-reflection—positive or negative.
2. PROTECT YOUR PRIVACY
Keep the following in mind:
• Do not include your full name, address, phone, email, or employer in bug reports, screenshots, or chat transcripts.
• Avoid sharing diagnoses, medications, therapy notes, or lab results. Summarize instead (for example, “The grounding exercise helped my anxiety”).
• Redact or crop screenshots that contain journal text or profile data before uploading.
• Use an anonymous handle if Betafamily prompts for a username.
Bottom line: keep feedback high-level and technical; leave personal health details out.
3. HEALTH AND SAFETY NOTICE
• Profound Care is a self-guided wellness tool and not a substitute for professional treatment.
• The app’s AI may occasionally misinterpret or reflect back incorrect information—use your own judgment.
• If you ever feel unsafe or in crisis, call emergency services or a helpline (for example, 988 in the United States) before doing anything else.
4. USING THE APP DURING BETA
• Feel free to complete any exercise, daily plan, or reflection prompt.
• New tools may appear—and sometimes disappear—as we iterate.
• Data may be wiped between builds; export anything you wish to keep.
• You can opt out at any time by deleting the app and letting us know.
5. HOW TO REPORT FEEDBACK
1) One issue per report; subject line should be a short description (“CBT journal froze on save”).
2) List the steps to reproduce.
3) Explain what you expected and what actually happened.
4) Include device model, operating-system version, and app build number.
5) Attach media if helpful, but redact personal details first.
6. LEGAL BITS (SUMMARY)
• By participating, you accept the Terms, Privacy Policy, and EULA listed below.
• Your feedback may be recorded, analyzed by AI, and used to improve or market the product in aggregated and anonymized form.
• Participation is voluntary and compensated only as described in the beta agreement.
• We may remove testers who violate these guidelines.
Terms: [https://profoundinstitute.org/terms](https://profoundinstitute.org/terms)
Privacy Policy: [https://profoundinstitute.org/privacy](https://profoundinstitute.org/privacy)
EULA: [https://www.apple.com/legal/internet-services/itunes/dev/stdeula](https://www.apple.com/legal/internet-services/itunes/dev/stdeula)
7. NEED HELP?
• Bug-bash channel: post quick issues here.
• Long-form feedback: email beta@profoundinstitute.org
• Account problems: send a Betafamily direct message.
• Emergencies: call 911 in the U.S. or your local emergency number; text or call 988 in the U.S.; global helplines are listed at https://findahelpline.com
8. PUBLIC REVIEWS (OPTIONAL)
Voluntary Reviews Disclaimer: participation in this beta test is for the purpose of providing feedback on functionality, usability, bugs, and overall experience. Compensation is provided solely for this feedback and is not contingent on, connected to, or influenced by any public review on the App Store, Google Play, or elsewhere.
If you choose to submit a public review, it is done entirely voluntarily and outside the scope of this agreement. Review activity is not solicited, incentivized, or evaluated by Profound Health Institute LLC and is not a condition of participation or payment.
FTC Disclaimer Reminder: if you decide to post a public review, your review text should disclose your relationship with the company. For example: “I tried this app as part of a paid beta testing program.”
Thanks again for lending your time and brainpower. We look forward to building a better Profound Care with your help.
17 Jun - 1 Jan
iOS 6.0 - 18.4
iPhone, iPad
SuperSend
SuperUDID
